#1 AI-Powered Digital Marketing Agency

Privacy Policy

At Adhawx Solutions ("we", "us", or "our"), based in Warangal, Telangana, India, we are committed to protecting the privacy and personal data of everyone who visits or interacts with our website at adhawxsolutions.com ("the Site").

This Privacy Policy explains what information we collect, how we use it, and your rights over it - in compliance with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 (DPDP Act).

1. Information We Collect

We collect the following types of personal data:

Contact Form Data: Name and email address submitted through our contact or enquiry forms.
Booking Data: Name, email address, and any information you provide when scheduling a call via Calendly.
Usage Data: Information automatically collected when you visit our Site, including IP address, browser type, pages visited, and time spent - collected via Google Analytics and Meta Pixel.
Communication Data: Messages or enquiries you send us via WhatsApp or email.

We do not collect payment information directly. Any payments are processed through third-party payment providers with their own privacy policies.

2. How We Use Your Information

We use your personal data to:

Respond to your enquiries and schedule strategy calls
Provide and manage our digital marketing services
Improve our website and user experience through analytics
Run targeted advertising campaigns via Meta (Facebook/Instagram) Pixel
Send service-related communications (we do not send unsolicited marketing emails)

3. Third-Party Tools & Data Processors

We use the following third-party tools that may process your personal data:

We use Calendly for appointment scheduling, Google Analytics to analyze website traffic, Meta Pixel for advertising and retargeting, and WhatsApp (Meta) for customer communication. Their respective privacy policies are available on their official websites.

4. Cookies

Our Site uses cookies and similar tracking technologies (including those placed by Google Analytics and Meta Pixel) to improve functionality and analyse usage. You can manage or disable cookies through your browser settings.

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by law. Contact form and booking data is retained for up to 2 years unless you request deletion earlier.

6. Your Rights (Under DPDP Act 2023)

As a data principal, you have the right to:

Access the personal data we hold about you
Correct inaccurate or incomplete data
Erase your personal data (right to be forgotten)
Withdraw consent at any time
Nominate a representative for your data rights

To exercise any of these rights, email us at: info@adhawxsolutions.com

We will respond within 30 days of receiving your request.

7. Data Security

We implement reasonable technical and organisational measures to protect your personal data from unauthorised access, disclosure, or loss. However, no method of transmission over the internet is 100% secure.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has submitted data to us, please contact us and we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page will reflect any changes. Continued use of the Site after changes constitutes acceptance of the updated policy.